Board Technical glitches

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default Board Technical glitches

Post by melodiccolor on Wed Jun 11, 2008 6:05 pm

It seems there have been a few technical glitches happening. For awhile, people were getting disconnected and getting a blank page while online.

Then, avatars and some smileys weren't showing up.

A couple of times, after trying to post, I found myself suddenly logged out and had to log in again.

Now, we're getting reports of posts disappearing.

If you're having any of these problems or any others please let us know, through pm's or here. We are working with forum tech support to resolve these issues.

Please be patient, it may take some time for them to solve the problem, or get back to us.


Last edited by melodiccolor on Fri Feb 01, 2013 11:42 pm; edited 2 times in total

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default Re: Board Technical glitches

Post by melodiccolor on Tue Jun 24, 2008 3:32 pm

After a few weeks of this problem going away, it seems the problem of the forum disconnecting and leaving a blank page behind is back. I had a problem with it when trying to post.

Aiden, I saw you mention you lost a post as did you Little Sis, I think, earlier. Was it due to this also?

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Post by Little Sister on Tue Jun 24, 2008 3:38 pm

LOL - I lost my post due to human malfunctioning, (I hit the wrong button) but I did get the white page when I tried to log on a few minutes ago.
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Post by melodiccolor on Tue Jun 24, 2008 4:01 pm

Little Sister,

I was just over at the forum support forum and discovered the problem is world wide with that host and began this morning over in europe, spread to australia, asia and then north america.

So whatever is going on, it's big and I'm certain the host is working big time to fix this.

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Post by melodiccolor on Tue Jun 24, 2008 9:28 pm

Final update. I checked back at support forum and the disconnect problem all the forums were having seem to have ended for now.

As to why they happened? confused

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default Re: Board Technical glitches

Post by melodiccolor on Sun Jul 06, 2008 2:19 pm

Just to let everyone know; I was just over at forum support and apparently they are having some server problems and several forums are having trouble staying online this morning; even support forum disconnected while I was there. So we may have that problem today.

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default Re: Board Technical glitches

Post by melodiccolor on Mon Jul 07, 2008 4:00 pm

Update; they thought they had the server problem fixed, but evidentally not. It's affecting our forum intermittently too. But they're aware of the problem and are working on fixing it.

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default Re: Board Technical glitches

Post by melodiccolor on Thu Jul 10, 2008 2:37 pm

The server problem has surfaced again; last night at about 6:15 pm gmt-7 our forum went down and was stil down when I went to bed.

It turned out it was 3am our host's time and they were all asleep and unaware of the problem. Dozens of forums went down for several hours. They are obviously back online, but as this is the 4th time or more in the last week or so this has happened, expect it to continue.

If you want me to keep you updated if our forum should go down for an even longer period, please pm me with whatever email address you want me to use.

Thanks.

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default Re: Board Technical glitches

Post by adain on Fri Jul 11, 2008 6:26 am

Mel,
Is that maybe why I'm getting lost posts again?
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default Re: Board Technical glitches

Post by melodiccolor on Fri Jul 11, 2008 3:46 pm

Adain, this is really important. Was the post successfully entered and then disppeared or did it just not arrive?

How many posts have you lost recently?

For everyone else, if a post disappears, please let me know immediately, and give me the details. Tech support from our host is trying to solve this; ours is not the only forum it is happening to, but ours is at the top of the list to be helped on it.

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default Re: Board Technical glitches

Post by melodiccolor on Sun Jul 13, 2008 3:21 pm

As many of you know, the forum went down last night again. Anyone trying to access posts or pm's got a general error message again.

To make matters worse, all the techs had gone home for the weekend and one of forumotion's moderators announced that no one would be in until monday. But the forum was back up this morning; it turns out they called in to an emergency repair service this morning.

I guess our host decided that it was important enough. (All the forums were down.)

So the chat is back on tonight. Hope to see you there.

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default Re: Board Technical glitches

Post by reb on Sun Jul 13, 2008 7:10 pm

glitches, and sons of glitches....

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default Re: Board Technical glitches

Post by adain on Mon Jul 14, 2008 7:57 am

Mel,
My post aren't arriving....however before you take this to the big guys, it might have actually been on my side of things rather than a forum issue. I was having problems with people freeloading of my wireless router, and now that one of my friends has fixed that issue for me (Long story, involving lost passwords, stupid unhelpful techies with my ISP). If the lost posts continue to happen, I'll let you know.
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default Re: Board Technical glitches

Post by melodiccolor on Mon Jul 14, 2008 3:25 pm

Thanks Adain. I hope your problem is now solved.

In the meantime, we continued to have intermittant short outages here; the server is still shaky as of last night. So we might still have some problems this week.

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default Re: Board Technical glitches

Post by melodiccolor on Tue Jul 15, 2008 1:51 pm

There was another server crash overnight my time. The good new is that forumotion has now replaced it with a new server! So our problems may be over, at least as far as downtime goes.

But, if any posts disappear after they've been sent, be sure to post it here. One of the more experienced board members of forumotion, Sio, has come over here to help us figure out what is going wrong.

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default Re: Board Technical glitches

Post by adain on Fri Jul 25, 2008 7:49 am

I have a theory.
I just lost a post again, but I think Merlin was posting at the same time as me on the same thread. (It was Reb's HSP theard). I wondering if the lost posts have something to do with potetial crossed posts. One, some times dissapears, because the two posts can't be processed at the same time?
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Post by melodiccolor on Tue Aug 12, 2008 11:22 pm

I just reposted a post that I originally did about 5 hours ago and it was successfully submitted. It had disappeared; from the wrong answer game thread.

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default Re: Board Technical glitches

Post by melodiccolor on Sat Aug 16, 2008 5:50 pm

Well, it's official; the new server is acting up. Last night's outage was wide spread and there have been at least 2 more in the last 10 days that we weren't affected with, but many others were.

I'm not sure how long this instability will last; just know that if the forum goes down, chances are it is not lost, just temporarily sidelined by server problems.

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Post by Justin Passing on Sat Aug 16, 2008 6:06 pm

Thank Mel for checking that out.
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default Re: Board Technical glitches

Post by melodiccolor on Mon Aug 18, 2008 5:20 pm

More unhappy udates; the forum has been intermittantly down; it was down again for a little while yesterday about 7pm pst.

And today, another of my posts disappeared, a couple of hours after posting it.

Please let me know if this happens to any of you. Post it here so I can keep a record for our hosts.

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Post by jaded on Tue Aug 19, 2008 10:54 am

I tried to get on this weekend. Sadly I couldn't. I thought you all had banned me or something. Shocked
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default Re: Board Technical glitches

Post by melodiccolor on Tue Aug 19, 2008 2:37 pm

We had at least two episodes where the forum was offline due to server problems with our host.

We're not banning right now, but banding, as in banding together.

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Absurdity is one of the great joys of life.

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Post by Nucky on Tue Aug 19, 2008 3:20 pm

Shell, you're about the LAST person on this forum I could ever see getting banned. PLEASE stop worrying about it.

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Post by jaded on Fri Aug 22, 2008 12:43 pm

Even if I told you to s**k my a**???????? Laughing and rolling
I love you Nuck!
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default Re: Board Technical glitches

Post by melodiccolor on Fri Aug 22, 2008 3:30 pm

Even if you said worse.

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default Re: Board Technical glitches

Post by melodiccolor on Tue Sep 02, 2008 4:11 pm

I just checked over at forum support. Other forums are having ongoing problems staying up intermittantly since Aug. 29th and continuing as late as this afternoon.

So we may experience some problems. The chatbox login problem seems to be related to this as well.

The techs are working to fix this right now.

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Absurdity is one of the great joys of life.

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Post by melodiccolor on Fri Sep 12, 2008 9:15 pm

It appears our host is having intermittant glitches right now with the server hosting the graphics, emoticons and buttons.

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default Re: Board Technical glitches

Post by melodiccolor on Wed Sep 17, 2008 10:07 pm

Our chatbox looks a bit weird right now and has a few other bugs because our host tried to fix the time warp problem. The best guess is that the resulting bugs will be fixed soon.

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default Re: Board Technical glitches

Post by melodiccolor on Thu Sep 18, 2008 11:47 pm

You may have noticed that you aren't getting notified of new pm's right now. Apparently, the problem with the chatbox is interferring with that and also causing other glitches.

Anyone know of a good bug spray we can lend our host? Suspect

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default Re: Board Technical glitches

Post by melodiccolor on Mon Sep 22, 2008 3:49 pm

Our host is having some major problems. It seems we lost all the posts from yesterday, after all the forums with Forumotion crashed. They were not able to resolve it; some problems remain. It is clear we are using a backup copy of our forum made on Saturday.

INFP has moved this thread to this forum. Before the forum crashed, we were having some major problems with the chat box; as of friday night, you could log in, but not log out. The refresh fuction stopped working and I understand that on several forums, the chat box also refused to scroll down, so people had to do it manually. The bottom bar is also missing.

There was a script problem on the main page, also probably related to the chatbox problem.

Our logo is also missing right now and all last week, graphics, like emoticons and buttons have gone offline intermittantly.

Hang in there, hopefully they'll finally figure this all out.

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Absurdity is one of the great joys of life.

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